Yes we accept Euro currency to pay for the balance due before we depart for the tour

There are no water sports at Grand Case beach. You can rent various water sports equipment at Orient Bay jet ski, parasailing etc.

‍

Our tours are offered in English, French and German. Please contact us if you have additional questions.

For Hotel and clients at other locations, our customer service representatives with schedule your pick up time prior to the start of the tour.

Between November 1 - March 31 - tour departs the port at 10:00 AM
Between April 1 - October 31 - tour departs the port at 9:30 AM

Yes. Our tours include several stops with restroom facilities.

We only offer this service on our Private 'Do It Your Way Tour"

All restaurants on the beach accept credit cards. This can make dining more expensive for customers in countries where the exchange rate favors the Euro. Please note all prices and exchange rates.

A variety of restaurants with varying cuisines are available. Please note all restaurants on the beach accept credit cards. This can make dining more expensive for customers in countries where the exchange rate favors the Euro. Please note all prices and exchange rates.

Children 0-4 years pay half price. Children and older pay full price. Parents with car-seats & booster seats pay full prices. Car seats and boosters are available at extra costs. Please request the car/booster seat when making your reservations.

If you are traveling with children (Please be advised) Orient Beach has full nudity on the Club Orient part of the beach. Partial nudity MAY occur on the rest of the beach. This applies to the Orient Beach Splash and Adventure Tour 2.

Refund policy - Your deposit or payment will be refunded if the ship fails to dock at the port on St. Marteen.  If the ship docks and client is a no show for the tour, the deposit or payment will not be refunded.

Bernards Tours will refund the deposit or full amount paid by customer up to 6 business days prior to the tour day.   No refund will be given after the 6 days except if conditions make it impossible for the cruise ship to dock and disembark passengers, if your flight is cancelled, or the Bernard Tours cancels the tour due to equipment problems or weather conditions. There will be No refund of deposit or full payment if the client is a No show on the date and the time of the tour.

We accept MasterCard, Visa, Discover and debit cards.  You can make a deposit with your reservation. The balance will be due before the tour begins. We accept cash (US dollars. Euros) and credit cards on the day of the tour. We also accept full payment for the tour. If you wish to make a full payment you can do so through Paypal at bernard1332002@yahoo.com.

Yes. We offer complimentary beverages, Bottled water and Rum punch on our Adventure, Prviate and Calypso tours ONLY

Yes. Cruise passengers and all island passengers have enough time to see the Dutch and French side of the island.

No. We do not share, rent or sell your private information to anyone.

Yes, we are absolutely certain. Relax and enjoy your tour with 100% confidence that we will get you back to your ship/flight with time to spare. .

Cruise ships typically arrive and depart like time.. On those rare occasions when a ship does arrive late, we make necessary accommodations to ensure that our guests’ day goes off without a hitch. A very late arrival may reduce the number of tour stops, the sites one sees, and how long we stop at each site, yet this is a very rare occurrence.

Yes, we have the best duty free shopping in the Caribbean!

For Cruise ship passengers - the meeting place is about 4 minutes’ walk from the ship, located next to the security booth. At the backside of the harbor. The location is called the EDC parking lot. For on island guests, our customer service representative will schedule your pick up time.

We have had no instances of theft in the last ten years. Our drivers are trustworthy and carefully chosen.

Bernards Tours will refund the deposit or full amount paid by customer up to 4 business days prior to the tour day.   No refund will be given after the 4 days except if conditions make it impossible for the cruise ship to dock and disembark passengers, if your flight is cancelled, or the Bernard Tours cancels the tour due to equipment problems or weather conditions. There will be No refund of deposit or full payment if the client is a No show on the date and the time of the tour.

‍

‍

Yes, there is a required deposit. The deposit is 20% per cost of tour + processing fees.

We accept “walk-up” customers ''only'' if there is availability on the requested tour. We highly recommend everyone make a reservation in order to have a chance to get on a tour.

We would like everyone to have a chance to experience the beauty of St. Martin/St. Maarten.

You must go on the tour assigned to your ship,. We are unable to accommodate the switching of tours.

‍